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"2023-12-09T00:00:00-04:00"}, "value": {"amount": 100000000, "currency": "PYG"}, "documents": [{"id": "4jxgbsdyi+Y=", "datePublished": "2021-12-16T12:04:10-04:00", "title": "nota_a_dncp_reparo__1639503337424.pdf", "url": "https://www.contrataciones.gov.py/documentos/download/contrato/4jxgbsdyi%252BY%253D", "language": "es", "documentTypeDetails": "Nota de Aclaraci\u00f3n"}, {"id": "wn6P2xbvnFQ=", "datePublished": "2021-12-16T12:04:10-04:00", "title": "contrato_100_21_parasoft_firma_rb_12_1639503351572.pdf", "url": "https://www.contrataciones.gov.py/documentos/download/contrato/wn6P2xbvnFQ%253D", "language": "es", "documentType": "contractSigned", "documentTypeDetails": "Orden de Compra o Contrato"}, {"id": "AGJ+soZThm4=", "datePublished": "2021-12-16T12:04:10-04:00", "title": "declaraci_n_jurada___plazo_de_protesta_parasoft_1638903695502.pdf", "url": "https://www.contrataciones.gov.py/documentos/download/contrato/AGJ%252BsoZThm4%253D", "language": "es", "documentTypeDetails": "Nota de Aclaraci\u00f3n"}]}], "tender": {"id": "394757-lpn-19-21-contratacion-servicio-soporte-tecnico-informatico-bcp-1", "title": "LPN 19/21 - CONTRATACI\u00d3N DE SERVICIO PARA SOPORTE TECNICO INFORMATICO PARA EL BCP", "status": "complete", "awardCriteria": "priceOnly", "awardCriteriaDetails": "Por Lote", "submissionMethod": ["inPerson"], "bidOpening": {"date": "2021-11-04T10:00:00-04:00", "address": {"streetAddress": "M\u00f3dulo de Ofertas Electr\u00f3nicas"}}, "submissionMethodDetails": "Lugar entrega ofertas: M\u00f3dulo de Ofertas Electr\u00f3nicas || Lugar entrega bien: Seg\u00fan documento del llamado || Fecha entrega bien: Seg\u00fan documento del llamado", "eligibilityCriteria": "Restricciones: INHABILIDADES PREVISTAS EN EL ARTICULO 40 DE LA LEY 2051/03", "statusDetails": "Adjudicada", "enquiriesAddress": {"streetAddress": "SICP DNCP"}, "mainProcurementCategoryDetails": "Servicios - Servicios T\u00e9cnicos", "hasEnquiries": true, "value": {"amount": 382426835, "currency": "PYG"}, "datePublished": "2021-10-01T12:45:08-04:00", "tenderPeriod": {"startDate": "2021-10-01T12:45:08-04:00", "endDate": "2021-11-04T10:00:00-04:00", "durationInDays": 33}, "awardPeriod": {"startDate": "2021-11-04T10:00:00-04:00"}, "enquiryPeriod": {"endDate": "2021-10-28T09:30:00-04:00", "startDate": "2021-10-01T12:45:08-04:00", "durationInDays": 26}, "mainProcurementCategory": "services", "procurementMethod": "open", "procurementMethodDetails": "Licitaci\u00f3n P\u00fablica Nacional", "procuringEntity": {"id": "DNCP-SICP-CODE-39", "name": "Banco Central del Paraguay (BCP)"}, "criteria": [{"id": "1", "title": "Garant\u00eda de Mantenimiento de Ofertas", "description": "Los oferentes, proveedores o contratistas deber\u00e1n garantizar la seriedad de sus ofertas, mediante la garant\u00eda de mantenimiento de la oferta", "source": "tenderer", "requirementGroups": [{"id": "1-1", "description": "La garant\u00eda debe ser de un cierto porcentaje, periodo y tipo", "requirements": [{"id": "1-1-1", "title": "Porcentaje de la garantia", "expectedValue": "5"}]}]}], "enquiries": [{"id": "8d8f594cc9a68369eb1ec61400322ab4", "date": "2021-10-14T17:07:00-04:00", "title": "LOTE N\u00b0 7 - SERVICIO DE SOPORTE PARA PLATAFORMA VMWARE", "description": "En el apartado Plataforma: VCP: Virtualizaci\u00f3n de Data Centers y Escritorios con VMware\nFavor aclarar los productos de VMware de DC y Escritorios, para los que solicitan el soporte, cantidad de VMs y Cantidad de escritorios virtuales de VMware que tienen actualmente.", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:17:56-04:00"}, {"id": "a3f1818a20dbe5354c3db51f1625c114", "date": "2021-10-17T13:21:36-04:00", "title": "ESPECIFICACIONES T\u00c9CNICAS", "description": "ESPECIFICACIONES T\u00c9CNICAS\nEn el Pliego de Bases y Condiciones, Suministros Requeridos \u2013 Especificaciones T\u00e9cnicas, LOTE N\u00b0 5 - SERVICIO DE SOPORTE PARA PLATAFORMA MS-WINDOWS, se establece: \u201cEquipo de trabajo: El Proveedor deber\u00e1 mantener durante todo el plazo de prestaci\u00f3n del servicio contratado el personal t\u00e9cnico capacitado y certificado en los \u00edtems solicitados, como m\u00ednimo 2 (dos), que conformar\u00e1n el equipo de trabajo para la ejecuci\u00f3n del servicio, de los cuales uno deber\u00e1 desempe\u00f1arse como Coordinador responsable en representaci\u00f3n del Proveedor.\u201d \u201cLugar y horario de trabajo: Si aconteciera la ausencia de cualquier personal asignado al BCP, el Proveedor deber\u00e1 proveer el personal para su reemplazo, sin que ello signifique costo alguno para el BCP.\n\nAl respecto, consultamos: 1. \u00bfQu\u00e9 capacidades t\u00e9cnicas debe cumplir el personal de reemplazo? 2. \u00bfEl requisito implica contar con un tercer personal, adicional al m\u00ednimo de 2 establecidos? y 3. \u00bfEl personal de respaldo deber\u00e1 cumplir horario de 08:00 a 16:00 horas en las oficinas de la convocante y solo ante ausencia de uno de los dos personales que se encuentren asignados como principales? y 4. \u00bfLa concurrencia del personal de respaldo puede ser de forma alternada o debe existir un plantel fijo principal?", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:20:38-04:00"}, {"id": "66166d2c348958b50231c1144d7061d9", "date": "2021-10-17T13:21:15-04:00", "title": "ESPECIFICACIONES T\u00c9CNICAS", "description": "ESPECIFICACIONES T\u00c9CNICAS\n\nEn el Pliego de Bases y Condiciones, Suministros Requeridos \u2013 Especificaciones T\u00e9cnicas, LOTE N\u00b0 5 - SERVICIO DE SOPORTE PARA PLATAFORMA MS-WINDOWS, se establece: \u201cEquipo de trabajo: El Proveedor deber\u00e1 mantener durante todo el plazo de prestaci\u00f3n del servicio contratado el personal t\u00e9cnico capacitado y certificado en los \u00edtems solicitados, como m\u00ednimo 2 (dos), que conformar\u00e1n el equipo de trabajo para la ejecuci\u00f3n del servicio, de los cuales uno deber\u00e1 desempe\u00f1arse como Coordinador responsable en representaci\u00f3n del Proveedor.\u201d \u201cLugar y horario de trabajo: El servicio ser\u00e1 prestado en dependencias del BCP, en horario de lunes a viernes de 08:00 a 16:00 horas. El personal t\u00e9cnico asignado a este servicio deber\u00e1 presentarse en la Instituci\u00f3n en el horario de ingreso de las 8:00hs, excepto en los casos que sean acordados expresamente con el Supervisor y que ser\u00e1n documentados por notificaciones de correo electr\u00f3nico.\u201d\n\nAl respecto, consultamos: 1. \u00bfEl alcance del llamado debe entenderse que implica que el equipo de trabajo se encuentre disponible en forma continua en las oficinas de la convocante durante la vigencia del contrato y en el horario de lunes de viernes de 08:00 a 16:00 y con horario de ingreso a las 8:00 hrs., independientemente a la necesidad de servicio que tenga la convocante o el equipo de trabajo deben hacer oficina en el local del oferente, sujetos a las necesidades de servicio que tenga la convocante, es decir, el alcance del llamado es cotizar servicios a demanda y que el horario detallado es indicado al solo al efecto de determinar el horario en que ser\u00e1 prestado el servicio en caso que se presente la necesidad?", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:20:35-04:00"}, {"id": "0b9dfae7c19300a44518deafe7813ea3", "date": "2021-10-14T17:07:46-04:00", "title": "LOTE N\u00b0 7 - SERVICIO DE SOPORTE PARA PLATAFORMA VMWARE", "description": "En el apartado ACUERDO DE NIVEL DE SERVICIO\nEl servicio ser\u00e1 prestado en dependencias del BCP, en horario de lunes a viernes de 08:00 a 16:00 hs..\nFavor aclarar, los t\u00e9cnicos cumplir\u00e1n horario en el banco, es decir estar\u00e1n de guarda para la asistencia de los eventos?", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:18:07-04:00"}, {"id": "fdbc593edfce78711edb2bbeb188bc0b", "date": "2021-10-17T13:20:53-04:00", "title": "Periodo de validez de la Garant\u00eda de los bienes", "description": "Periodo de validez de la Garant\u00eda de los bienes\n\nEn el Pliego de Bases y Condiciones, Periodo de validez de la Garant\u00eda de los bienes, se establece: El plazo de validez de la Garant\u00eda de los bienes ser\u00e1 el siguiente: El Proveedor deber\u00e1 emitir una Garant\u00eda de Buen Servicio y Calidad, mediante una nota en car\u00e1cter de declaraci\u00f3n jurada a nombre del Banco Central del Paraguay, en virtud de la cual manifieste que correr\u00e1 a su cargo, por cuenta propia y sin costo para el BCP, las modificaciones que correspondan, cuando se observasen fallas y/o deficiencias en el servicio, por causas que le fueran imputables, por todo el plazo de prestaci\u00f3n del servicio contratado. El mismo es replicado como requisito documental de declaraci\u00f3n jurada en el apartado identificado como Requisito documental para evaluar la capacidad t\u00e9cnica.\n\nConsultamos: Dado el objeto del llamado \u2013 servicios para soporte t\u00e9cnico inform\u00e1tico \u2013 y que como indicador de cumplimiento se establece que una vez culminados estos ser\u00e1 emitido la Nota/Formulario de conformidad del \u00e1rea t\u00e9cnica, lo cual implicar\u00e1 la conformidad del \u00e1rea t\u00e9cnica administradora del contrato con el servicio prestado, por ende, consideramos que una garant\u00eda de bienes (ni de servicios) no es aplicable al presente llamado dado que, una vez culminado este a conformidad, el escenario quedar\u00e1 a cargo de la convocante, por ende, solicitamos establecer como NO APLICA el citado apartado as\u00ed como excluir el requisito de presentar la nota de declaraci\u00f3n jurada.", "answer": "Favor ajustarse a lo establecido en el PBC.", "dateAnswered": "2021-10-22T14:20:28-04:00"}, {"id": "0c16b5553a82a0412c10184471b56b68", "date": "2021-10-16T06:28:46-04:00", "title": "Consulta - SICP", "description": "Solicitamos a la convocante indicar el porcentaje de la Garant\u00eda de Mantenimiento de Oferta, esto atendiendo que en el SICP no se encuentra ninguna informaci\u00f3n. Todos los campos del SICP se encuentran sin carga de datos.", "answer": "Favor ajustarse al PBC.  En la Secci\u00f3n SUMINISTROS REQUERIDOS - ESPECIFICACIONES T\u00c9CNICAS el PBC establace que la Garant\u00eda de Mantenimiento de Oferta es del 5% cinco por ciento.", "dateAnswered": "2021-10-22T14:20:16-04:00"}, {"id": "168d5fa79fe71adcd4c09e851b00f4a1", "date": "2021-10-17T13:21:07-04:00", "title": "Formas y condiciones de pago", "description": "Formas y condiciones de pago\n\nEn el Pliego de Bases y Condiciones, Forma y condiciones de pago se identifican los documentos gen\u00e9ricos requeridos para solicitar el pago como ser \u201cLa factura de pago, con timbrado vigente, la cual deber\u00e1n expresar claramente por separado el Impuesto al Valor Agregado (IVA) de conformidad con las disposiciones tributarias aplicables. En ning\u00fan caso el valor total facturado podr\u00e1 exceder el valor adjudicado o las adendas aprobadas;\u201d, no obstante, no se desprende el momento en el cu\u00e1l podr\u00e1 ser emitida la factura y, en consecuencia, solicitado el pago, dado el car\u00e1cter de contrato abierto por monto licitado.\n\nAl respecto, \u00bfPodr\u00edan aclarar cu\u00e1l ser\u00eda la forma de pago? \u00bfPor cada orden de servicio concluida? \u00bfDe forma mensual?", "answer": "Favor ajustarse al PBC. El pago ser\u00e1 de forma mensual, de acuerdo a las boletas de servicio, en un plazo m\u00e1ximo de 30 (treinta) d\u00edas contados a partir de la presentaci\u00f3n de la factura correspondiente y del otorgamiento de la conformidad por parte del \u00e1rea t\u00e9cnica encargada del control y fiscalizaci\u00f3n", "dateAnswered": "2021-10-22T14:40:00-04:00"}, {"id": "9664ec79d46541157182b401e0d67e76", "date": "2021-10-14T17:08:06-04:00", "title": "LOTE N\u00b0 7 - SERVICIO DE SOPORTE PARA PLATAFORMA VMWARE", "description": "En el apartado ACUERDO DE NIVEL DE SERVICIO\nEl personal t\u00e9cnico asignado a este servicio deber\u00e1 presentarse en la Instituci\u00f3n en el horario de ingreso de las 8:00hs, excepto en los casos\nque sean acordados expresamente con el Supervisor y que ser\u00e1n documentados por notificaciones de correo electr\u00f3nico.\nFavor aclarar este punto, pues no queda claro si los t\u00e9cnicos certificados deben de hacer oficina en el banco", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:18:13-04:00"}, {"id": "2cc6159ea42d502c89a0ec2da55b2eec", "date": "2021-10-14T17:07:15-04:00", "title": "LOTE N\u00b0 7 - SERVICIO DE SOPORTE PARA PLATAFORMA VMWARE", "description": "En el apartado Certificaciones del personal t\u00e9cnico\nCon relaci\u00f3n a dichas certificaciones, cada personal t\u00e9cnico propuesto deber\u00e1 contar al menos con una certificaci\u00f3n como m\u00ednimo.\nFavor aclarar, si ambos personales deben tener certificaci\u00f3n en al menos Data Center o VDI, pues en otro apartado indican que como m\u00ednimo solo debe de estar certificado 1 t\u00e9cnico.", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:17:59-04:00"}, {"id": "03858b427f582d3aeb857f9b75a863c7", "date": "2021-10-14T17:07:25-04:00", "title": "LOTE N\u00b0 7 - SERVICIO DE SOPORTE PARA PLATAFORMA VMWARE", "description": "En el apartado Certificaciones del personal t\u00e9cnico\nFavor aclarar, un solo t\u00e9cnico puede tener ambas certificaciones y el otro sin certificar?", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:18:02-04:00"}, {"id": "1a7db18fdc29e471818c08ae6f8ef645", "date": "2021-10-28T07:43:50-04:00", "title": "Lote 6 - Personal Tecnico", "description": "Para el Lote 6, en Personal Tecnico se requiere: \nEl Proveedor deber\u00e1 mantener durante todo el plazo de prestaci\u00f3n del servicio contratado el personal t\u00e9cnico capacitado y certificado en los \u00edtems solicitados, como m\u00ednimo 2 (dos), para la ejecuci\u00f3n del servicio.\nSolicitamos a la Convocante dejar la cantidad de t\u00e9cnicos certificados en uno, permitiendo de esta manera una mayor participaci\u00f3n de oferentes.", "answer": "Favor ajustarse al PBC, se requiere dicha cantidad de modo a llevar trabajos en paralelo y evitar atrasos en proyectos por indisponibilidad de recursos.", "dateAnswered": "2021-10-28T11:35:02-04:00"}, {"id": "15fc51f7238df53b6fcddfab625c5eda", "date": "2021-10-28T07:44:07-04:00", "title": "Lote 7 - Personal Tecnico", "description": "Para el Lote 7, en Personal Tecnico se requiere: \nEl Proveedor deber\u00e1 mantener durante todo el plazo de prestaci\u00f3n del servicio contratado el personal t\u00e9cnico capacitado y certificado en los \u00edtems solicitados, como m\u00ednimo 2 (dos), para la ejecuci\u00f3n del servicio.\nSolicitamos a la Convocante dejar la cantidad de t\u00e9cnicos certificados en uno, permitiendo de esta manera una mayor participaci\u00f3n de oferentes.", "answer": "Favor ajustarse al PBC, se requiere dicha cantidad de modo a llevar trabajos en paralelo y evitar atrasos en proyectos por indisponibilidad de recursos", "dateAnswered": "2021-10-28T11:35:22-04:00"}, {"id": "1779a6e92eeb97e452d6546467bce130", "date": "2021-10-14T17:07:36-04:00", "title": "LOTE N\u00b0 7 - SERVICIO DE SOPORTE PARA PLATAFORMA VMWARE", "description": "En el apartado ACUERDO DE NIVEL DE SERVICIO\nEl personal t\u00e9cnico asignado a este servicio deber\u00e1 presentarse en la Instituci\u00f3n en el horario de ingreso de las 8:00hs, excepto en los casos\nque sean acordados expresamente con el Supervisor y que ser\u00e1n documentados por notificaciones de correo electr\u00f3nico.\nFavor aclarar, si los t\u00e9cnicos van a hacer oficina en el Banco, y cual seria el horario a cumplir.", "answer": "Favor ajustarse a lo establecido en la Adenda N\u00b0 1.", "dateAnswered": "2021-10-22T14:18:05-04:00"}], "lots": [{"id": "lEjtFMl8RpM=", "title": "7 - LOTE N\u00b0 7 - SERVICIO DE SOPORTE PARA PLATAFORMA VMWARE", "status": "active", "statusDetails": "Activo", "value": {"amount": 25000000, "currency": "PYG"}, "openContractType": " Por monto", "minValue": {"amount": 12500000, "currency": "PYG"}, "simultaneousSupply": false, "attributes": [{"name": "Orden", "value": "7", "id": "1"}]}, {"id": "HGUg1fam5rc=", "title": "5 - LOTE 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