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Y en la secci\u00f3n de Identificaci\u00f3n de la unidad solicitante y justificaciones, mencionan que se trata de \"renovaci\u00f3n\" de licencias de Adobe Acrobat Pro para Empresas.\nAl respecto solicitamos a la convocante aclarar: \n- Se trata de una renovacion o adquisicion de nuevas licencias?\n- Cual es la cantidad requerida de licencias?\n- En caso de renovacion, cual es el numero VIP asociado a las licencias?", "answer": "Conforme lo indica el PBC, se trata de una renovaci\u00f3n de licencias ya que en este se puntualiza el ID del contrato de la siguiente manera:\n\n\"Suscripci\u00f3n a Adobe Acrobat Pro para empresa - ID Contrato: 4D434E715BF75732870A\"\n\nAs\u00ed tambi\u00e9n, en Pliego de bases y condiciones solicita una cantidad de 13 licencias requeridas para el \u00edtem en cuesti\u00f3n.", "dateAnswered": "2025-08-22T09:13:01-04:00"}, {"id": "b4091564095226cadd43d2b798384122-1", "date": "2025-08-25T16:05:13-04:00", "title": "En el pliego de bases y condiciones, Requisitos documentales Capacidad T\u00e9cnica", "description": "En el pliego de bases y condiciones, Requisitos documentales para evaluar el criterio\nde capacidad t\u00e9cnica, solicitan:\nLos siguientes documentos ser\u00e1n los considerados para la evaluaci\u00f3n del presente\ncriterio:\n1 Certificaciones que avalen la capacidad t\u00e9cnica requerida.\n2 Declaraci\u00f3n jurada de realizar la instalaci\u00f3n, configuraci\u00f3n y soporte del software.\nSolicitamos respetuosamente a la convocante aclarar cuales son las certificaciones\nque avalaran la capacidad t\u00e9cnica requerida para el ITEM 1 \u2013 Licencias de VMware\ncomo as\u00ed tambi\u00e9n indicar si aparte de la provisi\u00f3n de dichas licencias se deber\u00e1n\nproveer los servicios profesionales de instalaci\u00f3n, configuraci\u00f3n y soporte de dicho\nsoftware (VMware), s\u00ed as\u00ed fuese el caso, entendemos que deber\u00e1n ser de nivel VCP\ncomo m\u00ednimo a fin de garantizar por parte del oferente todo lo solicitado para este\n\u00edtem, favor confirmar si nuestra apreciaci\u00f3n es correcta a fin de presentar la\ndocumentaci\u00f3n respectiva.", "answer": "Aclaramos que solo debe tenerse en cuenta el item que se expresa dentro de las EETT, el cual expresa cuanto sigue: El Oferente deber\u00e1 acreditar estar autorizado para la comercializaci\u00f3n de la soluci\u00f3n de la marca ofertada en el territorio paraguayo mediante documento emitido por la Marca y/o los canales autorizados correspondientes. EXIGIDO.\n\nCon relaci\u00f3n a brindar servicios profesionales como instalaci\u00f3n, configuraci\u00f3n y soporte, no ser\u00e1 necesario para el presente llamado, si, la activaci\u00f3n de la licencia correspondiente seg\u00fan lo solicitado en el PBC para este item", "dateAnswered": "2025-08-27T11:57:12-04:00"}, {"id": "b37a4b0a44fa8fdf7ae1e20b779a4748-1", "date": "2025-08-19T11:26:46-04:00", "title": "Capacidad tecnica", "description": "Solicitamos a la Convocante ACLARAR si las Certificaciones ISO 9001 y 27001 seria solo para \nITEM 5:\n\nEl oferente deber\u00e1 acreditar una autorizaci\u00f3n por parte del Fabricante del Software para ofertar en el presente llamado.\nEl oferente deber\u00e1 acreditar certificaciones de tipo ISO tanto 9001:2015 o superior para garantizar la Gesti\u00f3n de Calidad al momento de la provisi\u00f3n del presente Servicio, as\u00ed como de la ISO 27001:2022 o superior la cual garantiza el cumplimiento de est\u00e1ndares de Seguridad de la Informaci\u00f3n.\nSe deber\u00e1 acreditar al menos un personal con Certificaci\u00f3n PMP con una antig\u00fcedad m\u00ednima de 12 meses en la empresa oferente, comprobable mediante planilla de IPS y/o documentos societarios acompa\u00f1ados de su correspondiente escritura p\u00fablica que acrediten el presente requerimiento.\nSe deber\u00e1 acreditar al menos un personal con Certificaci\u00f3n ITIL 4 con una antig\u00fcedad m\u00ednima de 12 meses en la empresa oferente, comprobable mediante planilla de IPS y/o documentos societarios acompa\u00f1ados de su correspondiente escritura p\u00fablica que acrediten el presente requerimien", "answer": "Se aclara que, conforme lo indicado en el Pliego de Bases y Condiciones, el requisito corresponde a la Capacidad T\u00e9cnica exigida en el \u00edtem N\u00b0 5 - SERVICIO DE SOPORTE T\u00c9CNICO Y MANTENIMIENTO DE SISTEMA BPM (SOFTEXPERT) con SLA.", "dateAnswered": "2025-08-19T11:40:23-04:00"}, {"id": "b34dbc409703a8b75d99c6f38e9f2174-1", "date": "2025-08-22T11:05:24-04:00", "title": "ITEM 2 - Certificado", "description": "Con respecto a la capacidad Tecnica, de el ITEM 2: El oferente deber\u00e1 contar con al menos un personal certificado en manejo de la consola de Administraci\u00f3n VIP.\nEXIGIDO\n\nSe solicita amablemente a la convocante tenga a bien sea considerado este punto como DESEADO.\n\nEl motivo de esta solicitud es que la exigencia de dicha certificaci\u00f3n no incidir\u00e1 de manera directa en la calidad del servicio a ser provisto. Por el contrario, flexibilizar este requisito permitir\u00e1 ampliar la participaci\u00f3n de oferentes, fomentando una mayor competencia y favoreciendo la obtenci\u00f3n de mejores condiciones t\u00e9cnicas y econ\u00f3micas para la instituci\u00f3n.", "answer": "Se informa que el requisito de contar con personal certificado en el manejo de la consola de Administraci\u00f3n VIP se mantiene como EXIGIDO, dado que resulta cr\u00edtico para la correcta gesti\u00f3n y soporte del servicio. Este punto fue revisado y aprobado conforme certificaci\u00f3n por el MITIC durante el proceso de an\u00e1lisis del pliego, motivo por el cual no puede ser modificado.", "dateAnswered": "2025-08-27T11:53:00-04:00"}, {"id": "f511d32e4e6df3c201b87463c7d63672-1", "date": "2025-08-25T16:05:28-04:00", "title": "En el PBC, Requisitos documentales Capacidad t\u00e9cnica - Declaraci\u00f3n Jurada.", "description": "En el pliego de bases y condiciones, Requisitos documentales para evaluar el criterio\nde capacidad t\u00e9cnica, solicitan:\nDeber\u00e1 declarar que cuenta con condiciones de realizar la instalaci\u00f3n, configuraci\u00f3n y\nsoporte del software, seg\u00fan lo solicitado en la planilla de especificaciones T\u00e9cnicas\npara todos los ITEM 1, 2, 3 ,4 y 5\nSolicitamos respetuosamente a la convocante detallar el alcance de los trabajos a ser\nrealizados para la instalaci\u00f3n, configuraci\u00f3n y soporte del software para el \u00edtem 1\n(VMware), indicar la versi\u00f3n actual 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