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Sin embargo, con el fin de garantizar la continuidad operativa del servicio y prever cualquier eventualidad (como licencias, rotaci\u00f3n o emergencias), se establece como condici\u00f3n un m\u00ednimo de tres t\u00e9cnicos disponibles, independientemente de la cantidad de certificaciones que estos posean individualmente.\nPor tanto, la indicaci\u00f3n del m\u00ednimo de 3 (tres) t\u00e9cnicos no contradice el desglose t\u00e9cnico, sino que refuerza la exigencia de capacidad operativa sostenida del proveedor durante toda la duraci\u00f3n del contrato.\nFavor mantenerse con lo solicitado en el PBC de 3 (tres) t\u00e9cnicos requeridos.", "dateAnswered": "2025-08-18T09:31:57-04:00"}, {"id": "a5de97fa1175052ac98738c15e628b30-1", "date": "2025-08-14T10:04:56-04:00", "title": "Capacidad T\u00e9cnica - Lote 1", "description": "se solicita que El oferente deber\u00e1 contar m\u00ednimamente con 6 (seis) t\u00e9cnicos certificados\nLuego solicitan:\n- 02 (dos) t\u00e9cnicos especializados : nivel Experto y/o Profesional \n- 01 (un) t\u00e9cnico especializado: nivel Especialista\n- 04 (cuatro) t\u00e9cnicos especializados: nivel Asociado\n\nen este sentido contabilizamos 7(siete) perfiles solicitados, consultamos amablemente si estos perfiles ser\u00e1n considerados como Certificaciones, o tiene que corresponder a Personas diferentes. es posible que con 4(cuatro) Personas se cumplan los requerimientos de certificaciones.", "answer": "En atenci\u00f3n a su consulta, se ratifica que el requisito de contar con un m\u00ednimo de 6 (seis) personas diferentes es mandatorio.\nSi bien un equipo m\u00e1s reducido podr\u00eda, desde el punto de vista t\u00e9cnico, cubrir los perfiles de certificaci\u00f3n requeridos, la exigencia de 6 (seis) personas responde a la necesidad de asegurar que el proveedor cuente con un plantel con la capacidad operativa y disponibilidad suficientes durante toda la vigencia del contrato.\nEl objetivo de establecer este m\u00ednimo de personal es garantizar la continuidad del servicio y prever la gesti\u00f3n de tareas en paralelo, picos de demanda o eventualidades (como turnos, licencias o imprevistos) sin afectar la calidad del soporte.\nPor tanto, la indicaci\u00f3n de un m\u00ednimo de 6 (seis) t\u00e9cnicos no se contradice con la cobertura de los perfiles solicitados, sino que la complementa, reforzando la exigencia de una capacidad operativa sostenida por parte del proveedor.\nSe insta a los oferentes a mantenerse con lo solicitado en el PBC, garantizando un equipo de al menos 6 (seis) t\u00e9cnicos que, en conjunto, cubran todos los perfiles requeridos.\n", "dateAnswered": "2025-08-18T09:31:36-04:00"}, {"id": "b4b1c8c15a208ecaf05886beb61a7cba-1", "date": "2025-08-14T10:04:52-04:00", "title": "Experiencia - Lote2", "description": "se menciona requerido: \n\"El Oferente debe acreditar una experiencia de al menos 3 (tres) renovaciones y/o actualizaciones y/o soporte de herramienta FortiSIEM en cualquiera de los \u00faltimos 3 (tres) a\u00f1os 2022, 2023, 2024, demostrado de la siguiente manera: Copias de Facturaciones y/o contratos de haber prove\u00eddo a Entidades P\u00fablicas y/o Privadas.\"\nSolicitamos amablemente a la convocante considere la apertura de este requerimiento para demostrar experiencia en herramientas SIEM, y no restrictivamente \u00fanicamente experiencia en fortiSIEM (del fabricante Fortinet). Debido a que adicional a este requerimiento se exige la documentaci\u00f3n del fabricante \"Autorizacion del Fabricante\" por lo que se validar\u00eda el v\u00ednculo del oferente con la Marca. \nCon lo mismo se permitir\u00eda una mayor participaci\u00f3n de potenciales oferentes.", "answer": "Con relaci\u00f3n a las especificaciones t\u00e9cnicas correspondientes al llamado \"Renovaci\u00f3n de Licencias SIEM\", estas han sido formuladas para asegurar la continuidad operativa y la plena compatibilidad con la plataforma e infraestructura tecnol\u00f3gica actualmente desplegada en la Instituci\u00f3n. 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