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L\u00f3pez N\u00b0 3333 c/ Dr. Weiss", "statusDetails": "Adjudicada", "enquiriesAddress": {"streetAddress": "Consultas virtuales a trav\u00e9s del SICP"}, "clarificationMeetings": [{"address": {"streetAddress": "NO APLICA"}, "id": "1"}], "mainProcurementCategoryDetails": "Servicios - Tecnologias de Informacion, Telecomunicaciones y Radiodifusiones", "hasEnquiries": false, "value": {"amount": 872000000, "currency": "PYG"}, "datePublished": "2025-09-18T15:14:09-04:00", "tenderPeriod": {"startDate": "2025-09-18T15:14:09-04:00", "endDate": "2025-10-06T10:00:00-04:00", "durationInDays": 17}, "awardPeriod": {"startDate": "2025-10-06T10:10:00-04:00"}, "contractPeriod": {"durationInDays": 360}, "enquiryPeriod": {"endDate": "2025-09-30T12:00:00-04:00", "startDate": "2025-09-18T15:14:09-04:00", "durationInDays": 11}, "mainProcurementCategory": "services", "additionalProcurementCategories": ["services"], "procurementMethod": "open", "procurementMethodDetails": "Licitaci\u00f3n P\u00fablica Nacional", "procuringEntity": {"id": "DNCP-SICP-CODE-13", "name": "Ministerio de Industria y Comercio (MIC)"}, "criteria": [{"id": "1", "title": "Garant\u00eda de Mantenimiento de Ofertas", "description": "Los oferentes, proveedores o contratistas deber\u00e1n garantizar la seriedad de sus ofertas, mediante la garant\u00eda de mantenimiento de la oferta", "source": "tenderer", "requirementGroups": [{"id": "1-1", "description": "La garant\u00eda debe ser de un cierto porcentaje, periodo y tipo", "requirements": [{"id": "1-1-1", "title": "Porcentaje de la garantia", "expectedValue": "5"}, {"id": "1-1-2", "title": "Validez de la garantia en d\u00edas", "expectedValue": "90"}]}]}], "enquiries": [{"id": "601c757d5bb9513aa6cf4fe30ffb0229-1", "date": "2025-09-27T10:04:09-04:00", "title": "Requisitos documentales para evaluar el criterio de capacidad t\u00e9cnica", "description": "En los Requisitos documentales para evaluar el criterio de capacidad t\u00e9cnica solicitan: Autorizaci\u00f3n del fabricante y condiciones de realizar la instalaci\u00f3n, configuraci\u00f3n y soporte del software\nAl respecto, solicitamos que los requisitos sean separados, en Autorizaci\u00f3n del Fabricante y en cuanto a las \u201ccondiciones de realizar la instalaci\u00f3n, configuraci\u00f3n y soporte del software\u201d sea aceptada una Declaraci\u00f3n Jurada del Oferente de estar en condiciones de realizar la instalaci\u00f3n, configuraci\u00f3n y soporte del software.", "answer": "Favor remitirse al PBC.\nEl PBC, en el apartado \"Requisitos documentales para evaluar el criterio de capacidad t\u00e9cnica\", establece: \"Autorizaci\u00f3n del fabricante y condiciones de realizar la instalaci\u00f3n, configuraci\u00f3n y soporte del software. Listado del personal propuesto con su respectivo curr\u00edculo, adjuntando certificaciones vigentes. Declaraci\u00f3n jurada, en la cual manifieste que el personal t\u00e9cnico asignado est\u00e1 capacitado para realizar los trabajos descriptos...\"\nLa Autorizaci\u00f3n del Fabricante es un documento obligatorio e independiente.\nLa condici\u00f3n de realizar la instalaci\u00f3n, configuraci\u00f3n y soporte se entiende acreditada mediante la declaraci\u00f3n jurada exigida en el mismo apartado, complementada con el listado del personal y sus certificaciones, conforme al PBC.\n", "dateAnswered": "2025-10-01T09:32:29-04:00"}, {"id": "a118ece5c8e2b66ae41e949ba3f9b58b-1", "date": "2025-09-30T10:07:20-04:00", "title": "Detalle de los bienes y/o servicios - \"Otros requerimientos\", pag 31", "description": "En el Detalle de los bienes y/o servicios, en el item \"Otros requerimientos\", pagina 31, establecen: El oferente deber\u00e1 prever como m\u00ednimo 20 horas en donde debe contemplar la\ncapacitaci\u00f3n al personal t\u00e9cnico de la instituci\u00f3n, realizado por un Instructor certificado de Microsoft, referente a la administraci\u00f3n, utilizaci\u00f3n y soluci\u00f3n de problemas de toda la soluci\u00f3n\nofertada.\nAl respecto, dado que ya no existen centros de entrenamiento autorizados en el pa\u00eds sugerimos que sean aceptadas las certificaciones t\u00e9cnicas del Oferente", "answer": "Favor remitirse al PBC.\nActualmente, las certificaciones oficiales de Microsoft se emiten y validan en modalidad virtual, por lo que se considera suficiente que el oferente acredite que el personal asignado cuenta con certificaci\u00f3n vigente emitida por Microsoft, cumpliendo as\u00ed con el requisito.\n", "dateAnswered": "2025-10-01T09:32:53-04:00"}, {"id": "44c48c6beb07bc56771b4f21a9433b1a-1", "date": "2025-09-26T20:13:58-04:00", "title": "Aclarar Integraci\u00f3n: Acceso unificado integrado con el Directorio Activo", "description": "En referencia a las \u201cEspecificaciones t\u00e9cnicas requeridas - LISTA DE BIENES/SERVICIOS > Integraci\u00f3n: Acceso unificado integrado con el Directorio Activo del MIC\". Solicitamos a la convocante aclarar con detalle \u00bfQu\u00e9 tipo de integraci\u00f3n con el Directorio Activo necesitan? \u00bfCu\u00e1ntos usuarios y grupos se van a sincronizar, y qu\u00e9 nivel de seguridad (como MFA) requieren desde el inicio?.Esta definici\u00f3n es esencial para estructurar adecuadamente el servicio", "answer": "Favor remitirse al PBC.\nLa referencia \"Integraci\u00f3n: Acceso unificado integrado con el Directorio Activo del MIC\" alude a la continuidad de la integraci\u00f3n existente del tenant Microsoft 365 del MIC (SSO/sincronizaci\u00f3n est\u00e1ndar con Microsoft Entra ID/AD). El oferente deber\u00e1 habilitar licencias y realizar los ajustes b\u00e1sicos para que la soluci\u00f3n opere con el directorio ya integrado por medio de la consola de administraci\u00f3n web, conforme al PBC. Dado el car\u00e1cter de Contrato Abierto y la demanda variable, la sincronizaci\u00f3n abarca el universo de cuentas habilitado por el MIC en cada per\u00edodo (ver respuesta a Consulta 1), sin fijar cantidades en esta instancia. La activaci\u00f3n ser\u00e1 mensual. \nSe mantendr\u00e1n las pol\u00edticas vigentes del tenant del MIC. El oferente deber\u00e1 respetar y aplicar dichas pol\u00edticas (incluida MFA cuando corresponda) durante la implementaci\u00f3n y configuraci\u00f3n est\u00e1ndar, y podr\u00e1 recomendar buenas pr\u00e1cticas dentro de las 20 horas m\u00ednimas de capacitaci\u00f3n/acompa\u00f1amiento previstas, sin crear nuevos requerimientos ni alterar el alcance.\n", "dateAnswered": "2025-10-01T09:30:57-04:00"}, {"id": "4ee00c49a9b041a0dd7827bb51599c89-1", "date": "2025-09-26T20:02:27-04:00", "title": "Aclarar cantidad - Lista de Bienes/Servicios", "description": "En referencia a las \u201cEspecificaciones t\u00e9cnicas requeridas - LISTA DE BIENES/SERVICIOS\". Solicitamos respetuosamente a la convocante confirmar la cantidad estimada de adquisici\u00f3n para cada item (Suscripci\u00f3n de Licencias Ofim\u00e1ticas). Esta definici\u00f3n es esencial para estructurar adecuadamente el servicio de soporte y establecer las responsabilidades correspondientes.", "answer": "Remitirse al PBC: Ver respuesta a la Consulta 1.\nEl procedimiento es Contrato Abierto con monto m\u00ednimo y m\u00e1ximo, facturaci\u00f3n mensual y demanda variable. Las cantidades de licencias activas por per\u00edodo se determinan mensualmente. \n", "dateAnswered": "2025-10-01T09:29:35-04:00"}, {"id": "c3111a699bb7e9f1e506f6991f2cce21-1", "date": "2025-09-26T20:21:52-04:00", "title": "Aclarar - Servicios de capacitaci\u00f3n", "description": "Respecto a los servicios de capacitaci\u00f3n mencionados: \"El oferente deber\u00e1 prever como m\u00ednimo 20 horas en donde debe contemplar la capacitaci\u00f3n al personal t\u00e9cnico de la instituci\u00f3n, realizado por un Instructor certificado de Microsoft, referente a la administraci\u00f3n, utilizaci\u00f3n y soluci\u00f3n de problemas de toda la soluci\u00f3n ofertada\u201d, solicitamos especificar: el n\u00famero de participantes, la modalidad requerida (presencial o virtual) y en caso sea presencial si deben realizarse en las instalaciones del MIC. Esta informaci\u00f3n es necesaria para planificar correctamente la prestaci\u00f3n de estos servicios.", "answer": "Favor remitirse al PBC.\nLa capacitaci\u00f3n exigida es de m\u00ednimo 20 horas, dictada por Instructor certificado de Microsoft, orientada a administraci\u00f3n, uso y soluci\u00f3n de problemas de la soluci\u00f3n ofertada. El PBC no fija un cupo num\u00e9rico. La capacitaci\u00f3n se dirige al personal t\u00e9cnico designado por el MIC y la cantidad final se coordinar\u00e1, manteniendo el m\u00ednimo de 20 horas establecido.\nDado que la soluci\u00f3n se administra por consola web, la modalidad virtual es id\u00f3nea. No obstante, se podr\u00e1 combinar con sesiones presenciales si el MIC lo considera conveniente, sin alterar el alcance del PBC. En caso de requerirse instancias presenciales, se realizar\u00e1n en dependencias del MIC que ser\u00e1n indicadas oportunamente por la Direcci\u00f3n de Inform\u00e1tica durante la planificaci\u00f3n.\n", "dateAnswered": "2025-10-01T09:31:34-04:00"}, {"id": "b0418f9e3ab668c9b68b114f6d0b0215-1", "date": "2025-09-26T20:39:16-04:00", "title": "Aclarar - Asistencia ininterrumpida por tel\u00e9fono y a trav\u00e9s de la web", "description": "En referencia al apartado \"Otros requerimientos: Suscripci\u00f3n, Soporte y Mantenimiento + Asistencia ininterrumpida por tel\u00e9fono y a trav\u00e9s de la web durante la vigencia del Contrato\". Solicitamos confirmar si este soporte debe ser brindado directamente por el oferente adjudicado, especificar que implica via web y revalidar se espera asistencia 24x7. Esta definici\u00f3n es esencial para estructurar adecuadamente el servicio de soporte.", "answer": "Favor remitirse al PBC.\nEl soporte y mantenimiento indicados en \"Otros requerimientos\" deben ser gestionados por el oferente adjudicado, quien ser\u00e1 responsable de atender los requerimientos del MIC y, cuando corresponda, escalar al fabricante para su resoluci\u00f3n.\nLa asistencia v\u00eda web comprende los canales oficiales de soporte remoto habilitados por el oferente y/o el fabricante (portal del fabricante, chat, correo electr\u00f3nico, herramientas de ticketing, otros) que permitan la atenci\u00f3n y seguimiento de incidentes y consultas durante la vigencia del contrato.\nSe confirma que la asistencia ininterrumpida (24x7) corresponde al soporte del fabricante, tal como lo establece el PBC, mientras que el oferente deber\u00e1 garantizar la gesti\u00f3n local y acompa\u00f1amiento para asegurar la continuidad del servicio.\n", "dateAnswered": "2025-10-01T09:32:02-04:00"}, {"id": "faabea2f196dcdafba50eb53097cef69-1", "date": "2025-09-26T17:33:59-04:00", "title": "Servicios", "description": "Para la correcta estimaci\u00f3n del esfuerzo de los servicios de implementaci\u00f3n y soporte, y para poder presentar una oferta econ\u00f3mica precisa y competitiva, es fundamental conocer el volumen de licenciamiento. Dado que en la lista de bienes se indica una cantidad simb\u00f3lica de '1' para cada tipo de licencia, solicitamos a la entidad tenga a bien proporcionar el consumo mensual promedio o la cantidad de licencias activas actuales para cada uno de los 11 \u00edtems solicitados.\nSi no es posible proveer un hist\u00f3rico exacto, \u00bfser\u00eda factible que indicaran un n\u00famero aproximado de usuarios totales en la plataforma y/o un porcentaje de distribuci\u00f3n estimado entre las licencias principales?", "answer": "Notar que en el \"Dictamen T\u00e9cnico EETT\" que forma parte de los documentos en esta convocatoria se detallan \"Los inventarios existentes (son variables de manera mensual)\".", "dateAnswered": "2025-10-01T09:26:44-04:00"}, {"id": "e72af639d9c12aa6e263a539e340c0a6-1", "date": "2025-09-26T19:33:51-04:00", "title": "Aclarar Capacidad T\u00e9cnica - Alcance de los servicios", "description": "2.\tEn referencia al apartado \u201cCAPACIDAD T\u00c9CNICA: \"El oferente deber\u00e1 contar con al menos 2 t\u00e9cnicos radicados en el pa\u00eds con experiencia en el uso del software para la instalaci\u00f3n/configuraci\u00f3n y capacitaci\u00f3n, que formar\u00e1 parte del plantel t\u00e9cnico de instalaci\u00f3n/soporte\u201d. Considerando que aplican a varias suscripciones con sus respectivas soluciones, requerimos confirmar si se requiere la realizaci\u00f3n de alguna instalaci\u00f3n f\u00edsica en todos los \u00edtems solicitados, la cantidad espec\u00edfica, la modalidad de prestaci\u00f3n (presencial o remota), y el nivel de configuraci\u00f3n espec\u00edfico necesario para cada producto. Esta aclaraci\u00f3n es fundamental para dimensionar correctamente los recursos t\u00e9cnicos y garantizar el cumplimiento de los requerimientos.", "answer": "- No se requiere instalaci\u00f3n f\u00edsica. El objeto del llamado es la suscripci\u00f3n de licencias ofim\u00e1ticas bajo modalidad SaaS, con provisi\u00f3n, habilitaci\u00f3n y configuraci\u00f3n v\u00eda consola de administraci\u00f3n web (tenant Microsoft 365 del MIC). En caso de requerirse instalaci\u00f3n f\u00edsica este es realizado por el personal del MIC.\n- La cantidad no es especifica, el MIC ya cuenta con estas licencias activas y con este llamado se va a extender su vigencia (ver respuesta a Consulta 1).\n- La implementaci\u00f3n, configuraci\u00f3n, soporte y capacitaci\u00f3n se privilegian en modo remoto, dado que la administraci\u00f3n es v\u00eda consola web. El oferente deber\u00e1 contar con Soporte T\u00e9cnico Local para atender requerimientos especializados o escalar al fabricante cuando corresponda. La atenci\u00f3n presencial estar\u00e1 disponible cuando el MIC lo requiera, sin que esto implique modificaci\u00f3n del alcance del PBC.\n- El nivel de configuraci\u00f3n requerido corresponde a la implementaci\u00f3n integral de la soluci\u00f3n ofertada, conforme a lo indicado en el PBC bajo \"Otros requerimientos\". Esto incluye la habilitaci\u00f3n de licencias en el tenant institucional, ajustes b\u00e1sicos para su funcionamiento, integraci\u00f3n con el Directorio Activo existente y capacitaci\u00f3n m\u00ednima de 20 horas al personal t\u00e9cnico. Teniendo en cuenta como se expresa en la \"Identificaci\u00f3n de la unidad solicitante y justificaciones\" del PBC, \"mantener vigentes las licencias ofim\u00e1ticas actuales y prever disponibilidad para nuevos usuarios\".\n- No se solicitan configuraciones personalizadas fuera del alcance est\u00e1ndar del fabricante ni instalaciones f\u00edsicas adicionales, dado que se trata de servicios en la nube. La modalidad de prestaci\u00f3n ser\u00e1 remota, con soporte local disponible cuando sea necesario.\nFavor remitirse al PBC.\n", "dateAnswered": "2025-10-01T09:28:28-04:00"}], "lots": [{"id": "1f067322-eb89-6b1a-812e-650e71616019", "title": "1 - 1 - SUSCRIPCI\u00d3N A LICENCIAS OFIM\u00c1TICAS", "status": "active", "statusDetails": "activo", "value": {"amount": 872000000, "currency": "PYG"}, "openContractType": "monto", "minValue": {"amount": 500000000, "currency": "PYG"}, "simultaneousSupply": false, "attributes": [{"name": "Orden", "value": "1", "id": "1"}]}], "items": [{"id": "1f067d84-9ab3-6d96-bb25-8b4a3fbe3748", "description": "Power BI Pro User", "classification": {"scheme": "catalogoNivel5DNCP", "id": "43233004-002", "description": "Licencia Office", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n5/43233004-002"}, "additionalClassifications": [{"scheme": "UNSPSC", "id": "43233004", "description": "Software de sistema operativo", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n4/43233004"}], "unit": {"name": "Mes", "id": "ME", "value": {"amount": 144202, "currency": "PYG"}}, "relatedLot": "1f067322-eb89-6b1a-812e-650e71616019", "attributes": [{"name": "Presentacion", "value": "UNIDAD", "id": "1"}, {"name": "Orden", "value": "7", "id": "2"}]}, {"id": "1f067b91-4b02-6a9e-b0da-0f37223663be", "description": "Office 365 EntE3 User (Sin Teams)", "classification": {"scheme": "catalogoNivel5DNCP", "id": "43233004-002", "description": "Licencia Office", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n5/43233004-002"}, "additionalClassifications": [{"scheme": "UNSPSC", "id": "43233004", "description": "Software de sistema operativo", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n4/43233004"}], "unit": {"name": "Mes", "id": "ME", "value": {"amount": 228448, "currency": "PYG"}}, "relatedLot": "1f067322-eb89-6b1a-812e-650e71616019", "attributes": [{"name": "Presentacion", "value": "UNIDAD", "id": "1"}, {"name": "Orden", "value": "1", "id": "2"}]}, {"id": "1f067d7f-b121-6dbc-b8e3-ed5f6d3081fe", "description": "ExchOnline Plan1 User", "classification": {"scheme": "catalogoNivel5DNCP", "id": "43233004-002", "description": "Licencia Office", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n5/43233004-002"}, "additionalClassifications": [{"scheme": "UNSPSC", "id": "43233004", "description": "Software de sistema operativo", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n4/43233004"}], "unit": {"name": "Mes", "id": "ME", "value": {"amount": 47637, "currency": "PYG"}}, "relatedLot": "1f067322-eb89-6b1a-812e-650e71616019", "attributes": [{"name": "Presentacion", "value": "UNIDAD", "id": "1"}, {"name": "Orden", "value": "4", "id": "2"}]}, {"id": "1f067d83-1750-6a40-a8f6-8146536b5d19", "description": "Planner and Project Plan 3 User", "classification": {"scheme": "catalogoNivel5DNCP", "id": "43233004-002", "description": "Licencia Office", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n5/43233004-002"}, "additionalClassifications": [{"scheme": "UNSPSC", "id": "43233004", "description": "Software de sistema operativo", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n4/43233004"}], "unit": {"name": "Mes", "id": "ME", "value": {"amount": 331894, "currency": "PYG"}}, "relatedLot": "1f067322-eb89-6b1a-812e-650e71616019", "attributes": [{"name": "Presentacion", "value": "UNIDAD", "id": "1"}, {"name": "Orden", "value": "6", "id": "2"}]}, {"id": "1f067d87-a6c7-680a-8015-0f4d1d99e83c", "description": "Microsoft 365 Business Standard", "classification": {"scheme": "catalogoNivel5DNCP", "id": "43233004-002", "description": "Licencia Office", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n5/43233004-002"}, "additionalClassifications": [{"scheme": "UNSPSC", "id": "43233004", "description": "Software de sistema operativo", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n4/43233004"}], "unit": {"name": "Mes", "id": "ME", "value": {"amount": 143118, "currency": "PYG"}}, "relatedLot": "1f067322-eb89-6b1a-812e-650e71616019", "attributes": [{"name": "Presentacion", "value": "UNIDAD", "id": "1"}, {"name": "Orden", "value": "9", "id": "2"}]}, {"id": "1f067d8a-7cd6-67e6-81e8-75acd9cce8a6", "description": "Microsoft Teams Enterprise", "classification": {"scheme": "catalogoNivel5DNCP", "id": "43233004-002", "description": "Licencia Office", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n5/43233004-002"}, "additionalClassifications": [{"scheme": "UNSPSC", "id": "43233004", "description": "Software de sistema operativo", "uri": "https://www.contrataciones.gov.py/datos/api/v3/doc/itemClassification/n4/43233004"}], "unit": {"name": "Mes", "id": "ME", "value": {"amount": 64153, "currency": "PYG"}}, 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