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Al respecto solicitamos amablemente a la convocante, excluir este requisito, dado que No aplica el termino garant\u00eda al tratarse de software perpetuo que no es por suscripci\u00f3n.", "answer": "La garant\u00eda de buen funcionamiento es aplicable al software, por lo tanto nos mantenemos en el requerimiento", "dateAnswered": "2025-10-15T15:30:39-04:00"}, {"id": "53cbd46af73fa50e1651507a14ad2cf0-1", "date": "2025-10-15T10:52:43-04:00", "title": "Plazo de reposicion", "description": "En Datos de la Convocatoria - Plazo de reposici\u00f3n de bienes, se establece: 2 d\u00edas h\u00e1biles desde el d\u00eda siguiente de la notificaci\u00f3n. Al respecto solicitamos amablemente a la convocante, excluir este requisito, dado que No aplica la reposici\u00f3n de bienes para reparar o reemplazar al tratarse de software.", "answer": "Considerando que la reposici\u00f3n aplicar\u00eda s\u00f3lo en caso de necesitar cambiar los instaladores, los cuales pueden ser descargados desde el sitio web oficial de Microsoft, mantenemos el requerimiento", "dateAnswered": "2025-10-15T15:31:08-04:00"}, {"id": "c1b3d8dd99eb83838933f05650497695-1", "date": "2025-10-09T18:08:58-04:00", "title": "Capacidad T\u00e9cnica", "description": "Respecto a la \u201cCapacidad T\u00e9cnica\u201d, solicitamos aclarar si se requiere contar con al menos dos t\u00e9cnicos en el pa\u00eds con experiencia en el software para instalaci\u00f3n y capacitaci\u00f3n, ya que en el apartado \u201cPlan de prestaci\u00f3n de los servicios\u201d se indica que no aplican servicios asociados. Si es necesario, pedimos definir el alcance t\u00e9cnico para dimensionar adecuadamente los requerimientos.", "answer": "En la secci\u00f3n \"Capacidad T\u00e9cnica\" del Pliego de Bases y Condiciones se indica textualmente:\n\n\"Deber\u00e1 contar con al menos 2 t\u00e9cnicos radicados en el pa\u00eds con experiencia en el uso del software para la instalaci\u00f3n/configuraci\u00f3n y capacitaci\u00f3n, que formar\u00e1 parte del plantel t\u00e9cnico de instalaci\u00f3n/soporte.\"\n", "dateAnswered": "2025-10-13T14:39:41-04:00"}, {"id": "9450b514ad0934864287458140d7d495-1", "date": "2025-10-09T14:42:28-04:00", "title": "Consulta portal de licencias", "description": "En referencia al item \u201cEntregables: Licencias de Microsoft Office LTSC Standard 2024 Perpetuo: Licenciamiento electr\u00f3nico (serial enviado por correo).\u201d, solicitamos a la convocante confirme si cuenta con un portal de licencias Microsoft debido a que la provisi\u00f3n de instaladores y claves se realiza exclusivamente a trav\u00e9s de este, cumpliendo con las pol\u00edticas de compliance y seguridad del fabricante para entidades de gobierno.", "answer": "Confirmamos que contamos con un portal de licencias Microsoft", "dateAnswered": "2025-10-13T14:40:20-04:00"}], "lots": [{"id": "1f08d704-c143-658e-8240-d16e099db72c", "title": "1 - 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